Yesterday we responded to a call that a gentleman could not access his computer. The issue was that it would not boot up and the Automatic Repair option was not repairing as promised! There are quite…
You should have all passwords and be the registered owner for all things IT related. When we work with clients, we ensure that they're listed as the owner of the account, and we are merely technicians…
The biggest mistake when moving to cloud-based solutions is not having a full understanding of the potential pitfalls. You must understand not just what the benefits are but what the potential “gotchas” are as well. Being…
The issue with the old computer support models is that you end up paying too much for the services you receive. Traditional computer support depended on in-house staff, but our sourcing those services to a Managed…
When people discuss cloud-based services, they are referring to services ranging from hosted email such as Gmail and Office365 to hosted servers. But cloud-based services are often broken into groups to define the level of service…
I was at a location recently to connect a device and needed to connect to the Wi-Fi, so I was given a password and logged on successfully to their network. As I was working on the…
Unless your business has a safe room, as described by FEMA, you may want to take some extra precautions for your computer and valuables when preparing for a Hurricane. Most importantly, protection for humans and pets…
Recently my brother came to visit and saw our Smart devices in use. They are quite fun to use for everything from background music to lighting control, and my favorite…being used as additional timers in the…
Unless they are sitting powered off on a shelf, hard drives fail 100% of the time. You read that right, running hard drives fail 100% of the time. The question is when will yours fail, will…