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The Weekly IT

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Read more about the article The ASSI Difference Is Night And Day.

The ASSI Difference Is Night And Day.

  • Post author:Tom Jelneck
  • Post published:September 26, 2023
  • Post category:Business/Tech Talk
  • Post comments:0 Comments

When Rick and the fine folks at Advanced Structural Connectors were sick and tired of burning time on their cell phones trying to get the Cable company to restore their office phones, they set out on…

Continue ReadingThe ASSI Difference Is Night And Day.
Read more about the article Tales From The City: The Curious Case of Corner Cutting Carl

Tales From The City: The Curious Case of Corner Cutting Carl

  • Post author:Tom Jelneck
  • Post published:September 3, 2023
  • Post category:Municipalities/Tech Talk
  • Post comments:0 Comments

When most of the kindergarten students in Carl’s class were learning to tie their shoes, Carl was finding ways to not learn that skill. Flip-flops were the solution. There. Problem solved. When Carl was in his…

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Read more about the article The Most Epic Customer Service In The Galaxy

The Most Epic Customer Service In The Galaxy

  • Post author:Tom Jelneck
  • Post published:August 11, 2023
  • Post category:Business/Tech Talk
  • Post comments:0 Comments

“Do or do not. There is no try” - YodaWhile this pint sized little bucket of wisdom is fictional, customer service from your IT company doesn’t have to be. Time after time we hear stories on…

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Read more about the article Hold On To Your Donut Holes: A Tale of Two IT Departments

Hold On To Your Donut Holes: A Tale of Two IT Departments

  • Post author:Tom Jelneck
  • Post published:July 17, 2023
  • Post category:Business/Data & Recovery
  • Post comments:0 Comments

Mike knows his stuff, AND everyone else’s. It’s his job as an IT manager for the Delicious Double Decker Donut Emporium to know where all of the passwords are. He’s been with the Delicious Double Decker…

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Read more about the article Darth Vader, Superman, and Managed IT Services

Darth Vader, Superman, and Managed IT Services

  • Post author:Tom Craig
  • Post published:July 3, 2023
  • Post category:Business/Data & Recovery/Tech Talk
  • Post comments:0 Comments

Mike is traditionally a pretty sound sleeper EXCEPT when he is abruptly awoken by a very distinct ringtone. It was 4:20AM and just like that, he was jostled by the Star Wars Imperial March theme song…

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Read more about the article <strong>Cybersecurity Lessons Learned Thanks To Carly At Cyberputz</strong>

Cybersecurity Lessons Learned Thanks To Carly At Cyberputz

  • Post author:Tom Jelneck
  • Post published:May 30, 2023
  • Post category:Business/Tech Talk
  • Post comments:0 Comments

Once upon a time, in the bustling city of TechieVille, there was a fictitious company named CyberPutz. CyberPutz took immense pride in itself on being at the forefront of cutting-edge technology solutions. With a highly skilled…

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Read more about the article <strong>Who Moved My IT Cheese?</strong>

Who Moved My IT Cheese?

  • Post author:Tom Craig
  • Post published:May 12, 2023
  • Post category:Business
  • Post comments:0 Comments

“It never pays to be cheap.” - Tom’s Dad. You’re in business to make money, so are we. And sometimes the almighty dollar has to play into the decisions that we make as an organization. After…

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Read more about the article Chili Dogs & Hackers: A Scareware Story.

Chili Dogs & Hackers: A Scareware Story.

  • Post author:Tom Craig
  • Post published:January 5, 2022
  • Post category:Tech Talk
  • Post comments:0 Comments

So, it appears that your team member Bob, the guy over there in accounting LOVES to click away all darn day. When Bob isn't busy tallying up your expense reports or complaining about the shoebox of…

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Read more about the article Dastardly Darryl & The Acme Resort

Dastardly Darryl & The Acme Resort

  • Post author:Tom Craig
  • Post published:November 3, 2021
  • Post category:Tech Talk
  • Post comments:0 Comments

The serene, peaceful setting of the Acme resort, nestled on the Gulf Of Mexico on Florida’s west coast got a LOT more peaceful recently. No phones, no computer systems, no website, no email, no digital noise…

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Read more about the article Protect Yourself Before You Wreck Yourself

Protect Yourself Before You Wreck Yourself

  • Post author:Tom Craig
  • Post published:October 17, 2021
  • Post category:Tech Talk
  • Post comments:0 Comments

You just signed your business up for the cloud. It’s new, it’s shiny, it’s robust, it has all kinds of nifty features, your team is more productive, and you’re no longer tethered to that metal beast…

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