We had a potential client approach us recently about performing a PCI compliance audit. They are a smaller operation that accepts credit cards, so their processor requires that they maintain compliance. A PCI audit is an…
Yesterday we responded to a call that a gentleman could not access his computer. The issue was that it would not boot up and the Automatic Repair option was not repairing as promised! There are quite…
You should have all passwords and be the registered owner for all things IT related. When we work with clients, we ensure that they're listed as the owner of the account, and we are merely technicians…
The biggest mistake when moving to cloud-based solutions is not having a full understanding of the potential pitfalls. You must understand not just what the benefits are but what the potential “gotchas” are as well. Being…
The issue with the old computer support models is that you end up paying too much for the services you receive. Traditional computer support depended on in-house staff, but our sourcing those services to a Managed…
Unless your business has a safe room, as described by FEMA, you may want to take some extra precautions for your computer and valuables when preparing for a Hurricane. Most importantly, protection for humans and pets…
Recently my brother came to visit and saw our Smart devices in use. They are quite fun to use for everything from background music to lighting control, and my favorite…being used as additional timers in the…
The Call One of the unique traits about our computer consulting company, ASSI, is that we respond to emergency calls for new clients. Many IT companies will not walk blindly into a business that is not…
With the propagation of the Wanna ransomware attack that spread to computers that had not been updated, the infestation reinforced the importance of keeping your systems up to date. Simply applying the Microsoft patch MS17-010 is…
I am paranoid by trade. I have spent 25+ years thinking about the worst-case scenarios and what to do when they happen. Because everyone experiences an IT emergency at some point, the question is - what…