Invigorate Your Next Meeting with The Hot Seat
I take part of several networking groups, each with a different subject than the others. Throughout my travels I have found that it is best to vary the association of the groups you network with to…
I take part of several networking groups, each with a different subject than the others. Throughout my travels I have found that it is best to vary the association of the groups you network with to…
Every couple of weeks, one of our client’s backup service would fail on one of their server and we would receive an alert. We would then manually restart the service, so their hourly backups could continue.…
I received a call from a childhood friend recently who stated that their AOL account had been compromised and that everyone in their contact received a spam email. I know many people who still have legacy…
I called Spectrum last week for a client who had a computer breach. The client's password was non-operational, and we needed assistance from their support. By simply providing their name, email address, and address I was…
Yesterday we responded to a call that a gentleman could not access his computer. The issue was that it would not boot up and the Automatic Repair option was not repairing as promised! There are quite…
You should have all passwords and be the registered owner for all things IT related. When we work with clients, we ensure that they're listed as the owner of the account, and we are merely technicians…
The biggest mistake when moving to cloud-based solutions is not having a full understanding of the potential pitfalls. You must understand not just what the benefits are but what the potential “gotchas” are as well. Being…
The issue with the old computer support models is that you end up paying too much for the services you receive. Traditional computer support depended on in-house staff, but our sourcing those services to a Managed…
When people discuss cloud-based services, they are referring to services ranging from hosted email such as Gmail and Office365 to hosted servers. But cloud-based services are often broken into groups to define the level of service…
We were recently presented a laptop with a failed hard drive. The biggest problem is that all of the photos from this clients first born were on the computer, and there is NO backup of the…