Introducing: The ASSI Customer Bill Of Rights
“They never show up.”
“They talk in geek speak.”
“I feel like they gouge me.”
“My IT company is holding my data hostage.”
“They NEVER answer their phones.”
If ANY of this sounds familiar to you we need to talk. At Advanced Systems Solutions, we’ve built our growing IT services business on out-of-this-world customer service and support. Sure, we know how to do all of the techy things that you need, from infrastructure, managed services, remote management, software updates, etc., but at the end of the day, what really keeps our firm growing and thriving is our people.
Are we geeks? Yes. Do we geek out when we see a new Microsoft OS coming down the line, you bet. But, rest assured, your interaction with ASSI will be positive and you’ll be a customer for life. Our primary goal, you focus on your business, we’ll focus on helping its technology run like a top.Here’s what you are entitled to at ASSI, consistently.
The Advanced Systems Solutions Customer Bill Of Rights.
- Amazing Customer Support
Have an IT emergency? We’ll be there with bells on. - No Geek Speak
Yes, we know how to speak it, but we know you don’t need to hear it. We’ll communicate with you on a human level so that you fully understand what’s going on in your tech world. - Clear, Concise Communication
When you receive a quote from us, it will be clean and simple, but with enough detail to keep you in the loop. - Only Pay for the Stuff You Need
We are sticklers for this, we’ll treat your budget like it’s our own. - Know Your Options
Oftentimes, in the tech world, there can be a few options on the table to accomplish your IT goals. We’ll look at all of the options for you and provide them to you with our professional recommendations. - Timely Response Time
We know how critical it is to keep your business up and running. We’ll be there. - After Hours Emergency Support
IT stuff doesn’t just break between 9-5, M-F. Our supportive team will be there for you when you need us the most. - Only the Highest Quality Products
Every piece of technology or software that we purchase on your behalf will be vetted by our experienced team of IT professionals. - Fair Pricing
You deserve the best pricing available and we understand that. We may not be the cheapest, but we’re not the most expensive either. Our pricing will always be fair and reasonable. - Ethical Practices
We will never hold your business hostage with our tech offerings. We will always treat our clients with dignity and respect. We will always do the right thing for our clients. - Forward-thinking, Innovative Solutions
While we don’t have a crystal ball, we do pride ourselves on staying on top of what’s coming down the tech highway. We vow to stay plugged into the ever-changing IT world to always put your best business foot forward.
Discover the ASSI difference today. Call us today at (407) 414-6626. We’d love to hear more about your small business and how ASSI can help you focus on what’s most important. Relax, we’re on IT.
