Every couple of weeks, one of our client’s backup service would fail on one of their server and we would receive an alert. We would then manually restart the service, so their hourly backups could continue.
Over the last month, we have been assessing and upgrading our client services. Our new configuration detected that the client was threatened with this backup service issue and automatically resolved it within two minutes.
If you walked into a custom paint store and the showroom was dingy and needed to be painted, you might think twice about making a purchase.
The same goes with Information Technology, you would hope that your IT support company is using the latest tools to ensure that your systems are up and running when you need them.
We ran through this assessment of the services we provide and realized that there with recent advancements in technology, we could deliver a better value to our clients at the same rate.
So not only did the upgrade of our services ensure that our clients are better protected, it has given us more time to focus on other areas of improvement for our clients.
Our new client portal offers a easy to navigate experience for our clients to see the work that our elves are doing in the wee hours of the morning for them to make sure they are ready to perform.
This allows our clients not worry about the maintenance of their IT systems and allow them to focus on delivering the best possible products to their clients! And if you are a cobbler, this gives you time to make your kids the best shoes on the playground!
We at Advanced Systems Solutions have helped to ensure that many different types of systems are up and operational when our clients need them. If you’re looking for a support company to ensure you are secure, with unmatched customer service, please contact us. We love to help!
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Disclaimer: The above information is not intended as technical advice. Additional facts or future developments may affect subjects contained herein. Seek the advice of an IT Professional before acting or relying on any information in this communiqué
